As a member of the ProgressPlay Limited group, BB Casino is a secure site offering hundreds of good-quality games from leading industrial providers. The site’s player reward programme, which lets users pick and choose their own prizes, makes it an enticing offer for new players.
- Generous Welcome Offer
- 24/7 Support System
- No VIP programme
- Difficult to navigate to some sections of website
- Withdrawal fees
Games & Software
ProgressPlay Limited, the operator behind BB Casino, is responsible for several successful online casinos including Playcasinogames, RoyalTigerBet and O’Reels. To players with prior experience of ProgressPlay offering, the architecture of the site should feel somewhat familiar. New players are greeted by a banner showing off the site’s welcome bonus, underneath which there is a list of categories and then the games themselves.
The game library at BB Casino houses over 900 titles: mostly online slots, with others including lotteries, scratchcards and virtual sports games. These come from a range of reputable and established providers including EyeCon, Evolution Gaming and NetEnt, so you’ll be sure to find a high-quality game to keep yourself entertained.
Bonuses & Promotions
Those playing at BB Casino for the first time can take advantage of a generous welcome offer of C$300 plus 50 Free Spins.
A rewards system for frequent players is available, with prizes including free spins, deposit bonuses and cashback. Through playing specific games and completing specific in-game tasks, players accumulate points which can then be traded in for rewards that they can pick themselves. Once you’ve racked up enough points, you can also earn ‘badges’ that unlock promotions and other advantages the higher up the ladder you rise. This personalised reward system is probably the distinguishing feature of BB Casino.
There’s no actual VIP programme to speak of as such, which might disappoint players looking for an especially personalised experience, although the rewards programme arguably goes some way towards making up for this.
Safety & Security
BB Casino holds a licence from both the Curacao Gaming Authority and the UK Gambling Commission — the mark of a reputable and secure casino. A secure SSL connection guarantees the protection of players’ personal and financial data.
As far as customer support is concerned, players can rely on a live chat function available at all times of the day throughout the week, as well as an option to contact the team by email. The site’s FAQ section is quite nicely laid out, with the questions grouped into clear categories and a search bar offering players the ability to directly look up the answers to their queries.
Although the customer support options are fairly comprehensive, the addition of an extra contact method like a phone number might prove a useful extra step for the site to take.
Payments & Withdrawals
As well as more conventional methods like credit and debit cards, BB Casino accepts payments through other methods like PayPal, Paysafecard, MuchBetter, ecoPayz, Neteller and Interac. The minimum deposit amount tends to be around $20 for most payment methods.
Fees are imposed on all withdrawals, however — and at set amounts rather than percentages, which is rather disappointing to see.
BB Casino offers players an exciting online casino experience, with a very wide variety of high-quality games on offer and an interesting personalised reward system. It’s a solid choice, but could perhaps be further improved by the addition of other features like a VIP programme and a telephone support line.